When you submit a request through this website, we collect your name, phone number, email address, preferred contact method, vehicle information, and any notes you choose to provide — along with the service you asked about and the page or campaign you came from.

We use this information to respond to your request and follow up about your vehicle. The contact and vehicle details you submit in website forms are visible only to authorized shop staff and are not sold or shared for marketing. Any campaign or website traffic source information is used only to understand which outreach brought you here.

If you allow it, this site also uses optional Google Analytics, Google Ads, Meta (Facebook) and CallRail tracking to measure visits, booking-link clicks, saved service requests and the marketing sources of phone calls. For saved brake-service requests, we may also send Meta a server confirmation using the same event identifier as the browser, Meta browser or click cookies, and browser type. We do not send form details with that confirmation. For a confirmed Calendar appointment linked to a saved request, we may import the saved Google ad-click identifier, booking creation time and a duplicate-prevention reference into Google Ads when measurement permission was saved with the request. We do not include your name, phone number, email, vehicle or notes in that import. Booking clicks and unmatched appointments are not imported as confirmed bookings. A booking-link click or service request is not a confirmed appointment. It stays off unless you choose "Allow marketing tracking" in the tracking prompt, it only runs on our live public site (never in previews, tools, or staff screens), and it never receives the details you enter in a form — no name, phone number, email address, vehicle information, or notes. To review or change your choice at any time, use the "Tracking preferences" link at the bottom of any public page; choosing "No thanks" turns tracking off and removes the tracking scripts from the page.

With your optional tracking permission, CallRail uses cookies, referring sources and public-page visit information to connect website visits with calls. It may replace the displayed shop phone number with a local tracking number that still reaches our shop. Website form fields are excluded from CallRail capture. Phone calls are processed separately: CallRail may process your caller ID, call time, duration, recording and voicemail to help us answer and follow up. Recorded calls include a recording notice. When enabled, our advertising integrations may send call and text conversion information to Meta and ChatGPT Ads to measure marketing results.

SMS messaging and consent

Elbow Grease Automotive collects your mobile number, your permission to receive texts, and the information you share in messages. We use this information to respond to questions, arrange service, send appointment reminders and repair updates, and send service offers only when you separately agree to promotional messages.

Shop staff ask for verbal permission to send texts, then separately ask whether you agree to emails and texts about our services. A service request alone does not enroll you in marketing. Consent to marketing is optional and is not a condition of purchase.

We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Providers that help us deliver messages may process the information needed to provide that service.

Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe from texts or HELP for assistance. You can also call 970-451-5129 to change your communication preferences or ask about your information. See our SMS Terms & Conditions.

Elbow Grease Automotive · 522 10th St, Greeley, CO 80631 · 970-451-5129. Updated October 21, 2026.